Support

We’re here to support you every step of the way.

From initial enquiry to live operation and long term success

Rapid Response Assistance Support

Whether you have a quick question, want to discuss your requirements, or maybe things don’t seem to work the way you want, you can be confident an InfoRoute person is on hand to support you.

Call us on 01453 519 191 or click Contact Us to send an email.

For existing customer support please email support@inforoute.co.uk

InfoRoute solutions are easy to use and require little training. Where training is required we take full advantage of Web based technologies to deliver short online “bite size” training.

Online Training & Live Support Demos

If you want support such as a live demonstration or have training needs? Just call 01453 519 191 and fix a time to suit you. We encourage you to ask questions and focus on what is important for you. You save time and avoid travel and hotel costs.

We start your online, individual meeting with a phone call, and then ask you to click the link on the left to view the live software on your screen.

Please note: the meeting link will not work until we start the session from our end.

Automatic Support dates

For each customer, we update your online and mobile systems automatically. This cuts delays and saves you work.

You always use the latest version and we avoid wasting effort dealing with repeat faults.

Support Documents & Videos

Whether you are a new or an existing customer if you get a few moments
find out more about InfoRoute solutions and how they can support you and your company.

Read case studies, update news, or watch the short videos below.

Teamworks 24/7

Tyre Inspector Introduction

On Line Support Solutions & Cloud Computing

All InfoRoute solutions run on managed InfoRoute servers, hosted in secure data centres, with high speed Internet connections and assured power.
Key benefits include…

  • Low cost operation
  • Assured 24/7 operation
  • Use your existing computers
  • No additional servers to buy or manage
  • Work where and when you choose